Frequently Asked Questions

Some common questions answered. If your questions isn’t below then please feel free to contact us.

Q - Can you make my labels self-adhesive?

We can apply self-adhesive tape to the reverse of your labels or signs, you simply need to peel and stick. Screw fixing is recommended if these items will be subjected to the elements or harsh condition. If screw fixing is not possible, please advise us when ordering and we will advise you further.

Q - How long will it take to receive my order?

We endeavour to despatch all orders within 7 working days. If your requirement is urgent, please contact us before placing your order and we will confirm how soon we can despatch your items.

Q - I want a specific font, can you help?

We have a large library of fonts that we can use. Just let us know the font name and type and we will endeavour to assist you.

Q - I need a specific colour for my signs, can you help?

We will do our very best to accommodate your request. We are unable to match RAL or Pantone colours but can usually find something suitable for your application.

Q - Why are my labels “bowing” in the middle?

This occurs when the screw fixings are too tight which does not allow the acrylic to expand and contract with changes in temperature. All screw holes should be slightly oversized to allow for this movement.

Q - I need to cable tie my labels, can you help?

We can supply cable ties – please see our Fixings page. We can cut holes either oval or rectangular to accommodate your ties, just let us know the number of holes required and the size allowing for some movement.

Q - How do I clean my labels and signs?

Our labels will probably never need cleaning but just use water and washing up liquid and a soft brush or cloth. WD40 can be sprayed on and wiped off to remove any sticky residue. Never use harsh abrasives or bleaches.

Q - How do I preserve my wooden signs?

Our wooden signs are supplied either unfinished or finished.  We generally use oak because of it’s longevity but all woods can be sealed with either clear varnish or oiled for a resilient finish.

 

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