We understand that our customers want their goods as soon as possible. We aim to despatch orders within 2 working days, however, during busy periods this may extend to 5-7 working days. If your order is very urgent, please mark the special instructions box accordingly or email us directly and we will do our utmost to accommodate you.
If we are unable to meet your deadline, we will advise you via email before production begins to clarify the current situation.
- Post / packing charges are £2.50 for orders up to £25.00
- £5.00 for orders £26.00 – £100.00
- £9.95 for orders £101.00
- FREE delivery on orders over £150
VAT will be added at the current rate.
All items will be despatched via standard 1st class mail. Orders over £100.00 will be despatched via special delivery. Very bulky or heavy orders may be despatched via courier at our discretion.
It is imperative that all addresses are complete and that the delivery postcode is stated in full. If goods are to be despatched to a construction site or temporary address, we insist that a contact name and telephone number is also provided. We have found that this measure ensures that the goods are not mislaid and reach the intended recipient quickly.
If goods are received damaged, please contact us immediately and sign for accordingly.